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Installation Guide

Step 1: Network Installation Instructions

A. Please Check to Make Sure That You Have the Following Package Contents:
     1. JoiPhone Adapter (SPA- 2100)
     2. RJ-45 Ethernet Cable
     3. JoiPhone Adapter Quick Start Guide (QSG)
     4. JoiPhone 5 Volt Power Adapter
     5. 911 Warning Label (Please place label on or near equipment used in conjunction with the JoiPhone service)

Note: If you are missing any of these components Please Contact Us: or

JoiPhone Adapter
RJ-45 Ethernet Cable
5 Volt Power Adapter
Quick Start Guide
911 Warning Label

B. You Will Also Need:
     1. Regular Touch Tone Telephones
     2. Cable or DSL Modem and it’s Ethernet Cable

Regular Telephone
Cable/DSL Modem





C. Connect the Networked Devices with Ethernet Cables:
     1. Power down all the devices you will be networking: Cable or DSL modem, Computer (PC), JoiPhone Adapter.
     2. Take the Ethernet Cable (coming from your Cable or DSL modem) off your Computer (PC) Ethernet Port and          connect it to the “Blue INTERNET” Port on the JoiPhone Adapter, the JoiPhone Adapter is now connected to          your Cable or DSL modem Ethernet Port (see PICTURE 1).
     3. Connect the Ethernet Cable (provided/supplied) between the JoiPhone Adapter’s “Yellow ETHERNET” Port and          your Computer (PC) Ethernet Port (see PICTURE 1) The JoiPhone Adapter is now connected between your          Cable or DSL modem and your Computer (PC).

Connection Instructions for customers that have Local Area or Home Network Switch/Router or Firewall devices:

     1. Power down all devices (Cable/DSL modem, all network devices, Computer (PC).
     2. Connect your Internet source (T1, Cable/DSL modem or others) to the JoiPhone Adapter’s “Blue INTERNET”          Port.
     3. Connect Ethernet cable from the JoiPhone Adapter’s “Yellow ETHERNET” Port to your network equipment          (Router, Firewall, Switch etc). Note: The JoiPhone Adapter should always be placed between any Internet          source and your network devices.

Step 2: Telephone Installation

From the Rear of the JoiPhone Adapter (see picture 2):

     1. Insert a standard (RJ-11) telephone cable into the “Green” JoiPhone Adapter PHONE 1 Port.
     2. Connect the other end of the cable to a regular telephone.
     3. If you have purchased an additional line (two line service) please connect a standard telephone cable into the          “Green” JoiPhone Adapter PHONE 2 Port.

Note: If you have one telephone line with your JoiPhone service ALWAYS use the PHONE 1 Port.

     4. Connect the other end of the cable to a regular telephone.

Note: Do not connect (RJ-11) telephone cable from the JoiPhone Adapter to the wall jack to prevent any chance of connection to the circuit switched telco network.

Step 3: Power-Up

Power up all devices in this order:

     1. Power up your Cable/DSL modem and wait until all applicable lights come up. It may take a few minutes.
     2. Power up the JoiPhone Adapter (you must use the supplied power adapter, otherwise you will damage the          JoiPhone adapter) and wait for the light to come on.

(For customers having home network/firewall/router please power those up and wait for all applicable lights to come on)

     3. Power up your Computer (PC). After the computer starts up, check if you can access the Internet and can         connect to or any other web pages.

Congratulation! You should now have dial tone and can start your JoiPhone service.

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JoiPhone provides users an affordable alternative to traditional telephone service. JoiPhone 911 service operates differently than tradition 911. See Credit Card and High-Speed Internet required. Alarms and other systems may not be compatible with JoiPhone. Plan prices exclude taxes, 911 fees, recovery cost, setup fee and shipping. All plans are subject to reasonable residential usage limitations (domestic or international). Sign-up to JoiPhone today and start saving money on all your telephone calls.

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