Please read this important information before you proceed to the sign up page and click 'SIGN UP TODAY!' at the bottom of the page once you have verified that your equipment is compatible.

1. Make sure you have one of the below supported adapters

If the model number has an R next to it (example SPA2100-R) the device is restricted, otherwise you have administrator username and password you will not be able you to use this device with our BYOD plan and you should consider signing up to our other non BYOD plans.

2. After you have signed up with JoiPhone, you will need to provide us by e-mail to BYOD@JoiPhone.com the following info:

A. Model #
B. SN
C. MAC Address

Locate Your Model, SN, MAC Address Number:
- Please click on attached illustration on how to locate the device model number.

3. Once we receive your device information, a password will be sent to you via United States Postal Service (USPS) along with instructions on how to activate your device and your account.

After receiving our welcome letter all questions must be sent to support@JoiPhone.com.

4. When you receive your password and instructions you will need to do the below instructions.

A. Factory reset the device (with newer models you do this by connecting a phone to the device and pressing **** on the phone, then dialing 73738)

B. You will need to go to the device from your PC, on models SPA-2100 & SPA-2102 then connect your computer to the ETHERNET port and open your browser to https://192.168.0.1.

On non recommended models you do this by going to the IP address assigned by your local router.

5. You will need to change the profile rule in the ata. You need to open the adapter admin web page.

Click on Admin - Voice - Advanced - Provisioning Tab
Need to change:
Provisioning Enable: Yes
Profile rule: https://byod.joiphone.com/1/$MA.cfg

Below are Step by Step Instructions.